Sunday, April 19, 2009

Delimna with U.S. Postal Office

I do not trust the U.S. Postal Office (USPS) in their ability to deliver on time. I have two recent bad experience. First, I submitted a claim for medical expenses to Acclaim, but was never received or processed. It may not be the fault of the USPS, however. Second, the USPS returned my tax return on April 17 (two days after the deadline) because of insufficient postage. I used two postal stamps ($.84), which had been sufficient over the years. The returned envelope indicated that an additional $0.16 was needed. That’s asinine! I took the tax return to the postal office and had it weighted. The auto postal machine showed that a postal fee of $.59, which is less than the value of two stamps ($.84). With that info in mind, I then took it to a postal clerk. She said that it was not the weight but the thickness (max. of 1/4 inches) or the size exceeded the limit. That was just preposterous. There were about 10 sheets of paper inside the envelop. It’s possible that as papers are folded twice the thickness may exceed the ¼” limit since the center is hollow. If that’s case, simply press them down for a few minutes should bring the thickness down significantly. The postal clerk did not prove that was the case. Instead, she quickly struck all markings (including postal due) with a marker, stamped it, deposited into a bin (so that it would be difficult to fetch), and said, "I am sorry. You should have the Postal Office weigh and measure the tax return." I thought that was one of the most stupid statement ever made. Does the postal office really want to service all tax-filers who choose to file their tax returns by mail? My perception was that she simply did not want to admit that the Postal Office had made a mistake.

Anyway, I will do all transactions online if it is available. It's simply more reliable and quicker.

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